COMPLIMENTARY TRANSNATIONAL SHIPPING

We are currently offering complimentary shipping on all orders $99.99.

 

SHIPPING CHARGES

Standard Shipping- $9.99.

*Please allow 1- 4 days for processing on all orders. 

 

DELIVERY AREA

Currently, Support worldwide delivery.

 

DELIVERY TIME

The product will ship within 1-3 business day after purchase, and delivery will take around 10-20 business days. Delivery may take a longer time in holiday shopping season.

 

SHIPPING METHODS

Please make sure all the shipping information you provide to us is correct. If you need to change your address before your product is dispatched, please don't hesitate to contact us. We will help you contact the relevant logisitcs supplier, but we will not be held responsible for any package damage, loss, or delay caused by incorrect shipping information customers provide nor caused by the shipping carrier during the transportation.

Standard shipping is not available for P.O. Boxes or APO/FPO addresses.

 

TRACK YOUR ORDER

The tracking of your parcel is online traceable. After your order is shipped out, a confirmation email with online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email. During Holiday Season, Orders with Standard Shipping will not be traceable when the parcels arrive in the United States. It is because USPS website will no longer update the information about shipping package.

ALL LOGISTICS CHANNEL

ALL-IN-ONE PACKAGE TRACKING | 17TRACK

If you have any questions about the shipping of your order, please feel free to contact us service@gloriouscollection.com

 

WRONG OR FAULTY ITEM

If you check that there is a fault with an item or wrong item you have received, please let us know straight away through our team. Please include as many details including the photos as possible about the order and the problem with the items and we will find a decent way to solve this for you.

 

MISSING ANY ITEMS IN MY ORDER.

As different arrivals of the items, sometimes we don't send all items you've ordered at the same time, so some of your items will be arriving separately. There is an email saying if your items sent separately. So first check your email box and if there are any doubts, please feel easy to contact us at service@gloriouscollection.com

If you have any further questions, feel free to contact us support team: service@gloriouscollection.com

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Terms and Conditions:

Items directly purchased from gloriouscollection.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.
   Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.
2. Malfunction or Serious Product Quality Issues.
   Take a picture of the defective/incorrect item(s) showing the issue.
   Email us at service@gloriouscollection.com

Notes:

1. 30 day Return Policy: If you do not like/are not satisfied with an item within 30 days of receiving it, you can return the item for a refund or an exchange providing it is in the condition they were received in. Products must be returned in the condition they were received in. If products show evidence of installation or user abuse, or are not in a resalable condition when returned, then the user will not be eligible for a refund or exchange. Should you with to make a refund or exchange, you will be liable for return postage costs.
2. Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.
3. Before returning an item, please make sure that you contact our service team at service@gloriouscollection.com, this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made, We will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.
4. For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

Return and Refund Procedure

1. If you are looking to apply for a return or refund,please email the following information to service@gloriouscollection.com, we will send a confirmation email to you within 3 business days of your request.
   
   • Order ID
   • A description of the reason for your return
   • A video/image that explains the issue
2. We will confirm if the package is unopened or not, and will supply a return address to customer.
3. Customer will then send back the package and device.
4. Customer must then provide a tracking number for their delivery.
5. Our processing centre will confirm there are no issues with the return.
6. Refund will be processed.

Cancellation

The customer can cancel the order before the goods are delivered.