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Handmade Orange Ceramic Mug

Regular price
$27.60 USD
Regular price
$0.00 USD
Sale price
$27.60 USD
Shipping calculated at checkout.
    Shipping

    COMPLIMENTARY TRANSNATIONAL SHIPPING

    We are currently offering complimentary shipping on all orders $99.99.

     

    SHIPPING CHARGES

    Standard Shipping- $9.99.

    *Please allow 1- 4 days for processing on all orders. 

     

    DELIVERY AREA

    Currently, Support worldwide delivery.

     

    DELIVERY TIME

    The product will ship within 1-3 business day after purchase, and delivery will take around 10-20 business days. Delivery may take a longer time in holiday shopping season.

     

    SHIPPING METHODS

    Please make sure all the shipping information you provide to us is correct. If you need to change your address before your product is dispatched, please don't hesitate to contact us. We will help you contact the relevant logisitcs supplier, but we will not be held responsible for any package damage, loss, or delay caused by incorrect shipping information customers provide nor caused by the shipping carrier during the transportation.

    Standard shipping is not available for P.O. Boxes or APO/FPO addresses.

     

    TRACK YOUR ORDER

    The tracking of your parcel is online traceable. After your order is shipped out, a confirmation email with online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email. During Holiday Season, Orders with Standard Shipping will not be traceable when the parcels arrive in the United States. It is because USPS website will no longer update the information about shipping package.

    ALL LOGISTICS CHANNEL

    ALL-IN-ONE PACKAGE TRACKING | 17TRACK

    If you have any questions about the shipping of your order, please feel free to contact us service@gloriouscollection.com

     

    WRONG OR FAULTY ITEM

    If you check that there is a fault with an item or wrong item you have received, please let us know straight away through our team. Please include as many details including the photos as possible about the order and the problem with the items and we will find a decent way to solve this for you.

     

    MISSING ANY ITEMS IN MY ORDER.

    As different arrivals of the items, sometimes we don't send all items you've ordered at the same time, so some of your items will be arriving separately. There is an email saying if your items sent separately. So first check your email box and if there are any doubts, please feel easy to contact us at service@gloriouscollection.com

    If you have any further questions, feel free to contact us support team: service@gloriouscollection.com

    Payment Methods

    Pay with Shopify Payment

     

    When you pay with a credit or debit card, you need the name printed on the card, the card number, the month and year the card expires, and the 3-digit or 4-digit security code. This information, along with the billing address for the credit card, must be entered during the purchase process. We accept the credit/debit cards listed above. Please note that Glorious Collection does not save your credit/debit card number or personal information entered into the payment fields when you make a payment. For questions regarding your transactions on your credit/debit card, please consult the bank that issued your credit/debit card.

    Pay with Paypal

     

    When you choose to pay for an order via PayPal you will be redirected to the PayPal payment page, where you can log in with your PayPal username and password. If you do not have a PayPal account, or if you do not want to use your PayPal account, you may still pay via PayPal, by clicking on the "Pay with Debit or Credit Card" option on the PayPal payment page, and you will be redirected to a secure page where you can first enter your email address and then enter your credit card information to complete your payment safely via PayPal.

    If you have any further questions, feel free to contact us support team: service@gloriouscollection.com

    Returns & Refunds

    Terms and Conditions:

    Items directly purchased from gloriouscollection.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

    1. Missing, Damaged, or Wrong Items.
      Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.
    2. Malfunction or Serious Product Quality Issues.
      Take a picture of the defective/incorrect item(s) showing the issue.
      Email us at service@gloriouscollection.com

    Notes:

    1. 30 day Return Policy: If you do not like/are not satisfied with an item within 30 days of receiving it, you can return the item for a refund or an exchange providing it is in the condition they were received in. Products must be returned in the condition they were received in. If products show evidence of installation or user abuse, or are not in a resalable condition when returned, then the user will not be eligible for a refund or exchange. Should you with to make a refund or exchange, you will be liable for return postage costs.
    2. Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.
    3. Before returning an item, please make sure that you contact our service team at service@gloriouscollection.com, this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made, We will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.
    4. For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

    Return and Refund Procedure

    1. If you are looking to apply for a return or refund,please email the following information to service@gloriouscollection.com, we will send a confirmation email to you within 3 business days of your request.
      • Order ID
      • A description of the reason for your return
      • A video/image that explains the issue
    2. We will confirm if the package is unopened or not, and will supply a return address to customer.
    3. Customer will then send back the package and device.
    4. Customer must then provide a tracking number for their delivery.
    5. Our processing centre will confirm there are no issues with the return.
    6. Refund will be processed.

    Cancellation

    The customer can cancel the order before the goods are delivered.

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    Email us: service@gloriouscollection.com

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    Handmade Orange Ceramic Mug - gloriouscollection
    Handmade Orange Ceramic Mug - gloriouscollection

    • Different aesthetic experience

      We work with over 100 artisans across 20 different ethnic minorities. Glorious Collection provides customers with a visual feast of oriental minority aesthetic experience. Our handiwork range from traditional tea set, embroidery bags, Tibetan Silver, Mala beads, Thangka, The Miao Silver,to different jewelry with traditional and cultural designs.

    • Mission

      In today’s industrialized world, many artisans now struggle with challenging times.By supporting our artisans, sustainable sourcing helps to preserve local cultural heritage. Through prioritizing products made by local indigenous craftspeople, businesses can help with artistic practices and craftsmanship.

    • Social responsibilities

      We apply a portion of our profits to support our artisans, an endeavor we believe will honor both handcrafting heritage and the economy.Sustainable sourcing takes working with indigenous groups and respectfully understanding about their traditional culture to ensure the ethical sourcing of products. This support helps artisans to continue their crafting work and carry forward their cultural traditions to future generations.